Data Protection

1. Data Controller

Mgr. Michaela Homolová, Vléčná 2134, 735 32 Rychvald, Company ID No.: 21426601, VAT No.: CZ8456185595 (VAT registered).
Business premises: Lumea Candles – handmade candles, Areál EDĚ 1, 735 71 Dětmarovice.
Contact: info@lumea-candles.com, tel.: +420 605 765 457, +420 777 009 835

2. What data do we process

As part of the ordering process, we process the following personal data:

• First name and surname
• Email address
• Telephone number
• Delivery address
• Billing details (in the case of a business purchase)

3. Purpose of processing

We process your personal data for the following purposes:

• Processing your order and delivering the goods
• Issuing a tax invoice
• Communicating with you regarding your order
• Sending marketing communications (only with your consent)

4. Retention period

Personal data is retained for the period necessary to fulfil the contract and for the period specified by law (in particular tax and accounting legislation).

5. Your rights

As a data subject, you have the right to:

• Access to your personal data
• Rectification of inaccurate data
• Erasure of data (right to be forgotten)
• Restriction of processing
• Data portability
• Withdrawal of consent to processing
• Lodging a complaint with the supervisory authority — Office for Personal Data Protection (www.uoou.cz)

6. Recipients of personal data

We only transfer your data to the extent necessary to the following categories of recipients (processors):

• Parcel delivery companies (Zásilkovna / Packeta, PPL) – for the purpose of delivering goods
• Payment gateway provider – for the purpose of processing online card payments
• Accountant and tax adviser – for the purpose of bookkeeping
• Email and hosting service provider

We do not transfer data to third countries outside the EU.

7. Cookies

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